“I am a single mum with many stories about dodgy tradies trying to take advantage or making a big deal out of a small job. I found Stuart Scott after googling for a plumber when a garden tap burst. He was prompt getting to my house and arrived with a happy “can do” attitude. He finished the job quickly and then told me he would be charging me even less than his very reasonable phone quote because the job was so straight forward. I will be recommending him to all my friends.”
“We are very impressed with Stuart Scott and his team; our necessary installations and repair work was done quickly and efficiently, and we were kept informed all through the process. It is reassuring to have a local, long established business you can rely on, and we can recommend Stuart wholeheartedly.”
Alison and Jasper, Northcote
” Thanks for the prompt and efficient work on our water tank system. I really appreciated the respect taken by everyone who works with you to our property and the work completed.”
” I just wanted to take the time to thank you once again for clearing our drain. My husband and I just moved to Melbourne around six months ago. When we first bought this house, we noticed that the water was going down the drain pretty slow in our kitchen sink. We had a feeling that there might be a problem, but we figured it wasn’t serious enough to worry about it at that time. My husband bought a plunger for the kitchen to see if that would help the water drain faster. When that didn’t work, we tried using a drain solution. We didn’t want to hire a plumber until we knew for sure that we really needed one. After several months, the problem began to escalate. The water was not going down the drain at all. It made it almost impossible to wash dishes or cook without using the sink. My husband finally decided to find a plumber. We called a few places on yellowpages.com.au but we weren’t comfortable with some of the quotes and some of the staffs’ attitudes.
Then one of our neighbors referred us to Scott’s Drain Care & Repair. They had such good things to say about your company so we gave you guys a call. First off, Stuart (Scott) was friendly, the quote was reasonable, and the estimated arrival time was quick. When the plumber came, he was on time and well-dressed, and very professional. We’ve only dealt with three other plumbers in our lives, and none of them came close to your plumber. He used CCTV equipment to inspect our drains, which was the coolest thing; I’ve never seen a plumbing company use such sophisticated technology. After his investigation, he told us exactly where the blockage was located and why a plunger and drain cleaner didn’t work. After he explained what was going on, he unblocked it quickly, and cleaned up the mess afterwards. I was very impressed and pleased with his work. It has been a pleasure having such a knowledgeable and professional worker in our home. We will definitely use Scott’s service again in the future. Please feel free to share my letter on your website; we don’t mine.”
I would like to thank you and your team on the outstanding work that you did on our home. Our fascia boards were rotten, tiles missing and the gutters were leaking. The street appeal of our home was embarrassing to say the least. I had many quotes for the job and no one wanted to do it because of the 53 degree pitch of the roof. When you came out to measure up for the job, you brought along your colleague Pete who said, “There are no problems here, only solutions”. I really liked that way of thinking. I love driving up over the hill coming home and seeing our beautiful roof with NO HOLES!
Stuart, you were great throughout the whole process. You kept me up to date with what was going on and you have an amazing team working with you. They are all very good at their trade and are perfect gentlemen, but……….they can’t sing! 🙂
I would have no hesitation in recommending your business to my family, friends and acquaintances.
Thanks again ”